FAQs
What is Payapps?
Payapps is a simple yet powerful cloud collaboration tool suitable for all contractors that saves needless time and money wasted on application for payment submission and approval.
Payapps bridges the gap between multiple organisations and stakeholders, by providing an easy-to-use, real-time, online collaboration platform. Developed specifically around construction needs, it works by allowing contract parties to collaborate on a neutral platform, eliminating the need for endless spreadsheet reconciliations, email trails and heated phone calls.
How will it help my business?
Payapps reduces cost, drives efficiency, improves returns and reduces risk, by delivering immediate benefits that grow over time:
- Cost reductions: measurable savings in contract administration management, reductions of up to 50%
- Time savings: collaborative automation, efficiency, and transparency
- Risk control: Construction Act compliant, reduced disputes, and adjudication
How does it work?
Payapps works best as a collaboration tool, between main contractors and subcontractors, but it can be used independently to send beautiful, conforming applications for payment that your main contractor can easily understand, every month, on time, every time.
As a collaboration tool, the main contractor is the administrator of the system and sets up the contracts. The other parties are then invited to join by email. Each month, automated reminder emails are sent to remind subcontractors to submit applications for payment, which are prepared online, in seconds, by simply entering values. Conforming documentation is then produced instantaneously and delivered by email, and seamless integration with leading construction software packages provides a complete end-to-end solution.
For independent use, the subcontractor simply creates a contract using their contractor’s details, allowing them to send beautiful, conforming applications for payment that their contractor can easily understand and can quickly and easily assess. They then simply update and self-approve their application as per the contractor’s payment schedule and they can even automatically generate and send an invoice that exactly matches the application.
How do I upgrade my plan?
If you’re in an enterprise or project plan contract and feel you need more, please get in contact with your consultant or use any of the contact methods above.
If you’ve signed up online to one of our monthly plans you can upgrade your plan under your account settings. Click the ‘My Plans & Usage’ Tab. Here you may select which plan is suitable for your business needs. If, however, you are unable to view plan options or change your plan, you might not have full permissions. Please contact the main account holder within your organisation. For further assistance, do not hesitate to contact us directly via any of the methods above or using our in-app chat feature.
Is my data secure?
Yes. The security and reliability of our software, systems and data are as important as delivering you an efficient, effective and user-friendly application. After all, you’re relying on us for an important part of your business processes and record keeping. We share the same security systems as Amazon, and use the same security protocols shared by the banks. The only people who get to access your private details is you, the owner.
How do I get started?
If you’re an enterprise or project contract customer, our implementation team will come out to your office and get your company set up with a minimum of fuss. We pride ourselves on having Payapps implemented on a project or throughout your business in less than 24 hours.
Once logged in, we have a number of short and easy tutorial videos (2-3 mins each) that will guide you through the basics. Our support team is available to assist if you have further questions.
Email: support@payapps.com
Phone: 0191 651 1765
Address: Studio 012 Hoults Yard Walker Road, Newcastle-upon Tyne NE6 2HL
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